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Managing people

How to break up with your clients gracefully
The time may come when you have to utter those five little words, “It’s not you, it’s me”. Here’s how to break up with clients gracefully.
How to have the most loyal Virtual Assistant
To have the world’s most loyal Virtual Assistant (VA), consider the five approaches in this article. They’re easy to implement and highly effective. I get asked all the time about the best way to create an amazing business relationship with a VA. For me, it’s all about connecting with them on a personal level.
Why I fired my client and what I learnt
Today was a bad day. I love my clients and protect them all fiercely. In my 19 year legal career I’ve never had to fire one, until today.
The Tantra of doing business
Our editor said, “Katie, ever since you told me you were a Tantric facilitator, I’ve wondered how Tantra can help in business.” The answers are in this article.
Working with in-laws - should it be outlawed?
People think I’m crazy going into business with my in-laws, but there are many advantages.
Five tips to manage virtual staff
Having a virtual workforce is a popular and less expensive option for many soloists. The following five tips will help you get the most from your virtual staff.
How to build rapport with new clients
Clients do business with people they like and trust. But how do you build rapport in order to develop trust and form relationships? Here are my top three tips.
Are you a maker or a manager?
Between sales, marketing and admin, soloists often talk about the challenges of wearing many hats. But for me, only two matter: my maker hat and my manager hat.
Confidence: Cracking the conundrum
Confidence is a term everyone uses, but what does it mean to be a confident person? Let’s find out.
Soloists, are you ever really the boss?
Are you ever really the boss? It’s an unfortunate fact of life that everyone has at least one boss, and often many more than one! Allow me to explain.